SU-KAM 1500VA/12V FALCON PURE SINE WAVE INVERTER 
We offer a 5-day return window for items that meet the requirements for return. Should you have a reason to return any item delivered to you, please contact us via any of our contact channels within five days of delivery and we will ensure you get resolution.
STEP 1:
Send in a Complaint
Call any of our contact channels and fill in an online form provided for Return. Also include pictures of the product that was delivered and purchase receipt as evidence.
STEP 2:
Return after Authorization
Once your claim is validated, we will send you a return authorization code and provide information on the most suitable means of returning the item.
STEP 3:
Track Return Status
We will send you a return waybill number, this will enable you to track the status of your return.
STEP 4:
Get Resolution
Upon verification and confirmation that the item returned is in good order and not damaged by customer, SIMS will issue a resolution either by processing a refund (please, see our refund policy) or a delivery of a replacement item.
Give us a shout if you have any other questions and/or concerns.
Email:
info@simsng.com
Phone:
02013446506,
07000307467
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