Always free shipping for orders over ₦500,000 within Lagos State
All orders are shipped with a tracking number.
Returns
You can initiate a return within 5 days for ALLeligible items if you receive a wrong, damaged or defective product.
When returning an item, keep all seals, tags, accessories intactand ensure the item is in its original packaging.
Remove any passwords from devicesbeing returned, otherwise the return will be invalid.
You can request a return if you have changed your mind about an item, but you must choose another item to cover the cost of the returned item. There shall be no refund for change of mind.
Please note that items must meet SIMS’s return policy guidelines to be eligible for a refund. SIMS is committed to accepting returned products in line with applicable consumer protection legislation and guidelines.
Help
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